Privacy Policy
Please read this privacy policy carefully before using our service
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1. Data Collection
Registration Data:
• First and last name
• Email address
• Phone number
• Date of birth
• Country of residence
• Profile picture
Professional Data:
• Influencer profile information
• Social media statistics
• Portfolio and achievements
• Rates and services offered
Navigation Data:
• IP address
• Browser type
• Operating system
• Pages visited
• Time spent on the Platform
Transaction Data:
• Order history
• Payment information
• Invoices and receipts
• Account balance
2. Data Usage
Main Purposes:
1. Provision of Services
• Account creation and management
• Influencer/client matching
• Payment processing
• Customer support
2. Service Improvement
• Behavior analysis
• Interface optimization
• Development of new features
• Statistical studies
3. Security and Prevention
• Fraud detection
• Account protection
• Identity verification
• Dispute resolution
Legal Basis:
• Contract execution
• Explicit consent
• Legitimate interests
• Legal obligations
3. Data Protection
Security Measures:
1. Technical Security
• SSL/TLS encryption
• Firewall
• Antivirus
• Regular backups
2. Organizational Security
• Restricted data access
• Employee training
• Security procedures
• Regular audits
Data Retention:
• Limited to necessary duration
• Deletion after inactivity
• Secure archives
• Possible anonymization
4. User Rights
GDPR Rights:
1. Right of Access
• Data consultation
• Data copy
• Processing information
2. Right to Rectification
• Error correction
• Information update
• Data completion
3. Right to Erasure
• Account deletion
• Content removal
• Data erasure
4. Other Rights
• Processing limitation
• Data portability
• Processing objection
• Consent withdrawal
Exercising Rights:
To exercise your rights, contact us at:
• Email: info@creaticshub.com
• Address: Fermathe 45 Rte de cazeau
• Response time: 30 days maximum
6. Data Sharing
Recipients:
1. Service Providers
• Payment services
• Hosting
• Analytics
• Customer support
2. Commercial Partners
• Advertising platforms
• Authentication services
• Social networks
3. Authorities
• Legal obligations
• Court decisions
• Rights protection
International Transfers:
• Appropriate safeguards
• Standard contractual clauses
• Adequate countries
• Explicit consent
7. Contact and Complaints
Contact Us:
CreaticsHub SARL
• Address: Fermathe 45 Rte de cazeau
• Email: info@creaticshub.com
• Phone: +14388557889
• Website: www.creaticshub.com
Complaints:
1. Internal Procedure
• Customer support contact
• Processing time
• Proposed solutions
2. Control Authorities
• CNIL (France)
• Local authorities
• Mediators
8. Modifications
Updates:
• Notification of important changes
• Last update date
• Archived version available
• Acceptance period
History:
• Version retention
• Summary of modifications
• Documentation of changes